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• A threat actor claims to have stolen 106GB of sensitive files from Telefónica
• Telefónica says the files were old, stolen from a previous incident
• A sample was shared with the media, with the full batch soon to follow

A cybercriminal is threatening to release more than 100GB of sensitive data stolen from Spanish telecommunications giant Telefónica.

In January 2025, the company suffered a data breach at the hand of the Hellcat ransomware operation. At the time, the group broke into the telco through an internal Jira development and ticketing server.

Among the members of the group is a threat actor with the alias Rey, who said that while Telefónica was addressing one flaw, it created another, giving them 12 hours of uninterrupted data exfiltration. During that time, which Rey claims was in late May 2025, they allegedly stole 106GB of sensitive files, counting more than 380,000 files of internal communications, purchase orders, logs, customer records, and various employee data.

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Old incident, or a new one?

The hacker has released a small 2.6GB sample, and are threatening to release the whole thing unless a payment is made.

But Telefónica is downplaying the incident. Speaking to BleepingComputer, a Telefónica O2 employee said the data is old and that there was no new breach.

To prove the authenticity of the data, Rey shared a sample with BleepingComputer, including a file tree.

“Some of the files included invoices to business clients in multiple countries, including Hungary, Germany, Spain, Chile, and Peru,” the publication said.

“In the files we received there were email addresses for employees in Spain, Germany, Peru, Argentina, and Chile, and invoices for business partners or customers in European countries.”

While the data found in the sample is from 2021 and older, the publication did state that some of the emails it saw belonged to “active employees”.

“Since Telefonica has been denying a recent 106 GB breach containing data from its internal infrastructure, I am releasing 5 GB here as proof. Soon, I will publish the full file tree, and over the next few weeks, if Telefonica does not comply, the entire archive will be released. ;)” - Rey said.

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• Netflix is planning to increase its output of live shows and celebrity interviews
• A potential partnership with Spotify could see more live music broadcasts on the platform
• Star Search is being rebranded as Building the Band, starting July 9

Netflix is looking to continue its success with live streams and reality shows by doubling down on the content it’s already producing in the space – and that’s thanks to a potential partnership with Spotify, according to a new report from The Wall Street Journal.

The partnership is set to help Netflix take its unscripted shows to the next level. Unsurprisingly, Netflix already has plans in motion for what we’re likely to see over the coming months and years, and it all comes back to being family-friendly.

Indeed, over the last few years, some of the best Netflix shows to binge have been reality TV. From guilty pleasure shows like Love is Blind to nail-biting spinoffs like Squid Game: The Challenge, the streaming service is slowly but surely building up a solid back catalog of unscripted content. But for the best streaming service on the market, that’s not enough.

More live shows and celebrity interviews

What a Netflix and Spotify team up would mean is more coverage of live music and awards shows. The streaming service has already been live streaming events including WWE and the Screen Actors Guild Awards, so moving into the music industry seems like a sensible move.

However, just how many live streamed shows we’re set to see remains up in the air. While sports and film events have largely gone ahead without a hitch, the streamer has occasionally run into technical difficulties, including the infamous Love is Blind reunion show in 2023. “We don’t want to do live for live’s sake,” executive Jeff Gaspin told The Wall Street Journal. “If we are going to do live, we should have a reason.”

On top of this, Netflix executives have also suggested that an increase in celebrity interviews is likely too. A pilot with The Daily Beast is reportedly being developed, leaning into “buzzy, non-political” events rather than fully-fledged news programming. Again, Netflix has already experimented with this, launching its first-ever celebrity sit-down talk show Everybody's Live with John Mulaney in March 2025.

The next great music competition could soon arrive

What Netflix doesn’t have, however, is its own music competition. The Voice and American Idol rule the TV roost in the US, and it’s a popular area the streaming service can certainly compete in. While untitled contests are currently in development, Netflix’s immediate plan is to reboot Star Search, rebranding it as Building the Band.

Back in the 1980s and 90s, the popular music contest was responsible for launching the careers of stars including Christina Aguilera and Justin Timberlake. This time around, it’s set to have the same feel as X Factor UK in 2010 (which was, of course, the series that created One Direction). Building the Band will be hosted by Backstreet Boys member AJ McLean, following promising musicians auditioning to be in multiple new bands.

However, there’s a twist: acts won’t see each other until they begin the band rehearsal process, taking a leaf from The Voice’s audition format. Unlike its rivals, Building the Band will be entirely on-demand, though this could be changed if it gets picked up for a second season. Vice president of non-fiction series and sports Brandon Riegg confirmed season 2 would have a live finale, with viewers allowed to vote for their favorites in real time.

Building the Band streams from July 9, though it’s currently the only proposed unscripted content expansion with a set release date. We might be waiting a while to get these new live content while shows, such as Neil Patrick Harris’ trivia game show What’s in the Box, are in development.

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Foundation season 3: key information

- Launching on Apple TV+ in mid-July
- Contains 10 episodes
- Trailers unveiled in May and June
- Key cast members set to return
- Other actors confirmed to have joined the cast
- Plot synopsis revealed
- Draws from Isaac Asimov's 'Foundation and Empire' and 'Second Foundation' books
- Fourth season reportedly in development with a new showrunner

Foundation season 3 is just days away from airing on Apple TV+. The critically-acclaimed space opera returns on July 11, so you don't have long to read up on everything we know about it.

Before you proceed, check out my Foundation season 3 review to see what I thought of its first five episodes. Once you've done that (or bookmarked it for later), you can read on to learn more about Foundation's third season, including more on its confirmed cast, story specifics, trailers, and the sci-fi series' future.

Full spoilers follow for Foundation season 2. Potential spoilers also follow for this season and Isaac Asimov's book series namesake.

Foundation season 3 release date

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Foundation season 3 arrives TV+ on Friday, July 11. It'll debut with a one-episode premiere and new chapters will drop every Friday until the finale on September 12.

Initially, its cast and crew declined to comment on the sci-fi series' season 3 renewal when I asked them about this in July 2023. Thankfully, Foundation season 3 was confirmed to be in the works by Apple later that year.

Development didn't always go as planned, though. Last February, Foundation season 3 faced an agonizing filming delay amid multiple issues, including apparent disputes over its budget. Less than two weeks later, things seemed rosy again, with principal photography starting up again on Foundation's next installment.

However, one week later, rumors quickly spread that showrunner David S. Goyver had stepped back from the Apple TV+ sci-fi series, with fellow executive producer Bill Bost reportedly stepping in to fill the gap. Suffice it to say, the road has been a bumpy one for Foundation's third season.

Foundation season 3 trailer

Foundation season 3's official trailer was released on June 11, and it not only revealed the Apple TV+ show's most dangerous villain yet, but also teased an unexpected alliance between the show's main factions.

Missed season 3's first teaser, which arrived in mid-May? Check it out below:

Foundation season 3 confirmed cast

New versions of Brother Dawn, Brother Day, and Brother Dusk will appear in season 3 (Image credit: Apple TV+)

Major spoilers follow for Foundation season 2.

Here's who we'll see in Foundation season 3:

• Jared Harris as Hari Seldon
• Lee Pace as Brother Day
• Lou Llobell as Gaal Dornick
• Laura Birn as Demerzel
• Cassian Bilton as Brother Dawn
• Terrence Mann as Brother Dusk
• Cassian Bilton as Brother Dawn
• Alexander Siddig as Doctor Ebling Mis
• Troy Kotsur as Preem Palver
• Pilou Asbaek as The Mule
• Cherry Jones as Foundation Ambassador Quent
• Synnøve Karlsen as Bayta Mallow
• Cody Fern as Toran Mallow
• Brandon P Bell as Han Pritcher
• Tómas Lemarquis as Magnifico Giganticus
• Yootha Wong-Loi-Sing as Song
• Leo Bill as Mayor Indbur

The first seven actors return from seasons 1 and 2, while the rest are all newcomers for the latest 10-episode installment. That includes this season's villain, aka The Mule, who'll be played by Pilou Asbaek after a season 3 cast shake-up last year. Speaking to me ahead of this season's launch, Asbaek explained why The Mule "needs to be [seen as] a big threat" to both Empire and The Foundation.

Flashback sequences notwithstanding, it's incredibly unlikely that we'll see any other actors return from season 2. Its follow-up is set over 150 years after the series' sophomore outing, so the likes of Ella Rae Smith's Queen Sareth and Kulvinder Ghir's Poly are surely dead by this point.

One major character who definitely won't return is Leah Harvey's Salvor Hardin. She sacrificed herself to save Gaal in 'Creation Myths', aka season 2's final episode. Foundation's universe has the potential to bring people back from the dead – we're looking at you, Hari – but, considering Salvor was cremated, she's officially dead and gone.

Foundation season 3 story synopsis and rumors

Gaal has been in cryosleep for 150-plus years by the time season 3 begins (Image credit: Apple TV+)

Major spoilers follow for Foundation season 2.

Here's Foundation season 3' story synopsis: "Set 152 years after the events of season 2, The Foundation has become increasingly established far beyond its humble beginnings while the Cleonic Dynasty’s Empire has dwindled.

"As both of these galactic powers forge an uneasy alliance, a threat to the entire galaxy appears in the fearsome form of a warlord known as The Mule whose sights are set on ruling the universe by use of physical and military force, as well as mind control. It’s anyone’s guess who'll win, who'll lose, who'll live, and who'll die as Hari, Gaal, the Cleons, and Demerzel play a potentially deadly game of intergalactic chess."

That's just enough to go but, if you want on where this season could go narratively, my Foundation season 2 ending explainer looks at the possible storylines and subplots that could set up this season. If you don't want to click away from this page, though, I'll give you an in-depth, spoiler-filled breakdown from this point on.

In season 2 episode 9, we learned more about Demerzel's backstory and how she's the Empire's shadow ruler (Image credit: Apple TV+)

Let's start with Empire. Season 2's incarnations of its three Emperors – Dawn, Day, and Dusk, all clones of Cleon I – no longer sit on the throne (or thrones, if you will). Day suffocated in space, Dusk was killed by Demerzel, and Dawn fled with Queen Sareth after Demerzel threatened to execute Sareth for her alleged failed assassination attempt on Day in season 2's opening episode.

Demerzel hired the Blind Angels to murder Day because he wanted to marry Sareth and father his own children, which would've ended the Cleonic Dynasty. This plan went against the directives Cleon I gave Demerzel – remember, she's a robot – centuries earlier, which included maintaining his clone-based blood line. Long story short: Demerzel planned to set up Sareth as Day's would-be murderer and execute her to preserve the status quo.

With season 2's Emperors deceased or on the run, Demerzel had to decant new versions of all three clones – something she's never had to do before. With season 3 set over a century later, these new iterations aren't the current incumbents on the throne, though, so she's had to carry out the process once more since.

Meanwhile, in season 2 episode 9, aka 'Long Ago, Not Far Away', the Vault-based version of Hari Seldon – you didn't forget there were two of him, did you? – showed Demerzel how to operate the Prime Radiant. Essentially a data storage device, the Prime Radiant contains all of Hari's psychohistory-based math, which is being used to help guide humanity through its darkest age yet.

The Prime Radiant also exists in a state of supposition, allowing it to exist in two places at once. That means the living Hari (the one working with Gaal) possesses one and, unfortunately for The Foundation, the other is now in Demerzel's hands. Once she can read Hari's math, she'll be able to use it and get a reading on how the galaxy's future is supposed to play out.

Toran and Bayta Mallow reluctantly become embroiled in events throughout season 3 (Image credit: Apple TV+)

Speaking of the Vault, 'Creation Myths' revealed that the mysterious 4D structure survived the destruction of Terminus. Expect it to continue playing a big role in Foundation's overarching plot.

The Foundation's survival isn't the only thing Empire has to contend with.

For starters, Dawn and Sareth's absconsion is a worrying prospect – Sareth is pregnant with Dawn's child, meaning their firstborn has a claim to the Empire's throne. With Foundation season 3 featuring a major time jump, we could see their child's next of kin make a play for the royal seat if this particular narrative is followed up on. After all, in the second half of 'Foundation and Empire', the second novel in Asismov's Foundation book trilogy, the Empire is engulfed by civil war. This plot point could be adapted for a showdown between Dawn and Sareth's bloodline and the Cleonic dynasty.

Elsewhere, Gaal and Hari's successful recruitment of the Mentalics, a race with psychic abilities, means The Foundation is stronger than ever. Add the Mentalics to the Foundation's seven planetary bodies, plus the Empire losing the ability to hyperjump – the genetically engineered Spacers are no longer enslaved by them – and, as this season's story synopsis points out, the playing field is more level than ever before.

Ignis is our home: a world worth saving. We’ll fight for its future. Will you do the same for yours? pic.twitter.com/MFVqs5DJwlJune 5, 2025

Hari, Gaal, and company shouldn't expect to walk all over Empire now, however. The emergence of The Mule – a powerful Mentalic who begins conquering worlds in Asmiov's book series – will surely give rise to the Third Seldon Crisis.

These crises are fixed points in humanity's existence that determine whether The Foundation succeeds or fails. So far, The Foundation has navigated two potential calamities: surviving in the galaxy's outer reaches and bypassing a full-blown war with the Empire.

The Mule, though, will pose the biggest threat – and that's saying something – to The Foundation's existence. To combat him, Gaal and Hari have entered cryosleep on the Mentalics' sanctuary of Ignis. That way, they can reawaken when The Mule shows up and help lead the fight against him. The rest of the Mentalics will hone their abilities and learn about psychohistory in the interim 150-year period so they're ready to battle The Mule and his forces when the time comes.

Is Foundation season 4 in the works?

Jared Harris, who plays Hari Seldon and Doctor Seldon, doesn't know if season 4 is in the works (Image credit: Apple TV+)

Not officially. However, a fourth season is reportedly in the works with a new showrunner in Fear the Walking Dead alumnus Ian Goldberg.

For what it's worth, Llobell and Harris told me they don't know if Foundation season 4 has been secretly greenlit. However, by the time season 3 ends, Foundation will have only covered the first two main novels in Asimov's book series – 'Foundation' and 'Foundation & Empire', plus the first half of the third novel titled 'Second Foundation'. There are two prequel novels and two sequel books that expand on Foundation's unique universe, too, so there's plenty more storytelling ground to cover.

Ahead of the first season's launch, Goyer (per Decider) revealed he had an eight-season outline for the series. It's deviated somewhat from the story told in Asimov's books so, alongside adapting parts from the wider source material, a more complete narrative could be told in the seasons to come.

As long as Foundation continues to draw in a big enough audience to justify its financial outlay, Apple should continue to bankroll its development. If this season struggles to draw to do that, though, the tech titan has shown it isn't afraid to cancel shows before their time. The jury is out on whether Foundation season 3 will be the show's latest or final chapter, then.

For more Apple TV Plus-based coverage, check out our guides on Presumed Innocent season 2, Severance season 3, Ted Lasso season 4, and Slow Horses season 5.

The dollar has just posted its worst first-half of a year since 1973. And now investors wonder — is it a sign that America is losing its financial standing?

(Image credit: Daniel Munoz)

Private Internet Access (PIA) is a true veteran of the VPN industry. It's been around, offering solid core VPN features, for well over a decade, and it's a great choice for anyone looking for a service that absolutely nails the basics without breaking the bank. Power users, on the other hand, will enjoy the amount of customization on offer.

Admittedly, PIA doesn't come with the bells and whistles boasted by its competitors, like Surfshark and NordVPN, but it is one of the cheaper VPNs on the market. Invest in a three-year plan, for example, and it'll set you back a measly $2.03 a month.

Keep reading, and I'll dig into PIA's spread of features, speed testing results, and unblocking power. How does it stack up against today's top contenders? Let's find out.

Features

If you compare PIA against other providers, like NordVPN, solely on the basis of the number of features on offer, you might think that PIA falls short. However, we think that it makes up for the lack of quantity with sheer quality - especially the high level of customization.

Its split-tunnel feature lets you differentiate between apps, IPs, and whether VMs are covered by the tunnel, alongside separate options for forcing DNS requests through PIA’s in-house encrypted DNS servers even if you’re not using the VPN tunnel.

PIA gives you access to some automation rules that you can use to force the VPN to activate (or deactivate) when you’re connecting to certain networks, making it just that little bit easier to work PIA into your daily routine.

Plus, it also uses its own encrypted DNS servers, which keep your browser requests hidden from your ISP. This also allows it to offer Mace, which is a built-in ad, tracker, and malware blocker. By blocking requests to known malicious URLs using their DNS server, Mace keeps unwanted content from being sent to your machine. It’s a good idea, but our testing suggests it shouldn’t be your only defense against ads.

There are some pretty strong obfuscation settings on offer from PIA too, giving you the choice between Shadowsocks and a SOCKS 5 proxy. Both will wrap your VPN connection inside a separate TLS tunnel, making it appear to anyone monitoring your data as though you’re just sending normal encrypted browsing traffic. While Shadowsocks is a little outdated compared to the obfuscation ExpressVPN offers, it’s still one of the best solutions if you’re being blocked from creating VPN connections by a network administrator.

Features score: 8/10

Server network

PIA's server network covers 91 countries with 152 locations, including servers in all 50 US states. Although some of these are virtually hosted, this makes it one of the few VPNs available with comprehensive US coverage. Only NordVPN even comes close in terms of North American locations, but with only 17 locations to choose from in the US, it still doesn’t hold a candle to PIA.

Unfortunately, the server network is less impressive on an international scale. PIA lacks coverage across Asia, in particular, lagging behind our other top-rated VPNs. The same can be said for Africa, the Middle East, and Oceania, but this is a rather grim constant across the industry.

If you're looking for a rock-solid choice for America, with plenty of Stateside coverage, PIA is a stellar choice. If you have your eye on more far-flung corners of the globe, however, the provider just doesn't have the same reach as the likes of NordVPN.

Server network score: 7/10

Apps

PIA boasts a range of well-designed apps for pretty much every platform you can imagine. This includes Windows, Mac, Android, iOS, and Linux. We're also glad to see that feature parity is consistent across all of PIA's desktop apps in terms of features and UI. This is a nice change from the norm – a lot of VPNs leave their Mac and Linux users underfed, after all.

Overall, the desktop experience is straightforward, but checking under the hood will reveal a selection of handy tools. The quick-connect bar holds several different locations and is split between your favorites and the last VPNs you’ve connected to. It’s pretty handy if you’re swapping back and forth between the same VPN several times.

(Image credit: Future)

There are two different ways to set up the client dashboard. The first is a basic interface that just gives you the connect button, the location selector, and a reminder of what your home IP and VPN IP are. It’s everything the average user needs to see at a glance, but if you’re interested in all of the techy stuff you can hit the dropdown button and you’ll be presented with a wealth of information, including in-depth details on your connection performance, session statistics, and all the choices you’ve made about how your VPN protocol is set up. It’s all very efficient in how it’s presented, wasting minimal space in the app window.

There’s also a VPN snooze timer that lets you turn the connection off for a few minutes. It’s rare that I’m turning off my VPN regularly enough to remember that there’s a feature to turn it off for a few minutes at a time, but it works and it’s convenient.

While the Android app used to look fairly outdated compared to the rest of the PIA line, a recent update brings the Android app in line with its desktop counterparts as well as the iOS version. The update hasn’t just given it a slick new UI, as you’ve also got access to a new dark mode and some advanced configuration options that let you get the most out of the multi-hop, DNS, and automation features you’ll be familiar with from the desktop version.

Apps score: 9/10

Ease of use

PIA is a great choice for VPN newbies and anyone else who wants a sleek experience. However, we do think it's possible to get lost in the weeds if you toggle over to the "detailed" view of the app. This customizability is one of PIA's biggest selling points, though, and power users will relish the chance to tweak the provider down to the last detail.

The simplified app lets users hit the big "Connect" button and, after a moment, enjoy rock-solid VPN protection. This minimalist approach to a VPN gives PIA serious crowd-appeal, and we like that the options in the settings menu are all explained with a handy tooltip, too. Despite its reputation, PIA doesn't require you to have a degree in cybersecurity to make the most of its functionality.

Ease of use score: 8/10

Speed and performanceHow we perform speed tests

(Image credit: Shutterstock)

We have two virtual computers: one in the UK, and one in the US. We test the service's speeds across OpenVPN and WireGuard multiple times per day over multiple speed test sites, giving us an idea of the average speeds. If you have any questions, you can find out more about our VPN testing methodology.

We measure upload and download speeds, as well as latency and jitter. Upload and download are pretty self-explanatory; they’re just the real-world speeds you’ll get from using your bandwidth to connect to the VPN, while Latency is just the time it takes for your traffic to get to the VPN server. Jitter is where it becomes a little more difficult, as it’s how consistent (or inconsistent) your latency is.

Private Internet Access has made significant improvements in speed, with peak download rates now reaching up to 436Mbps, up from 330Mbps in previous tests. That’s great news, even if PIA still ranks surprisingly low among its competition. It’s a different story for the OpenVPN tests, where PIA ranked second thanks to download speeds of 257Mbps. Pretty respectable for OpenVPN, but Surfshark nearly doubles this at 460Mbps in the top spot.

Admittedly, these speeds don't top our performance charts, but they're still more than quick enough to keep up with most activities, including 4K streaming, video conferencing, and online gaming. During our testing, we observed consistent speeds across different times of the day, with average latency but noticeably less jitter than the other services we’ve tested, making it ideal for gaming.

Speed and performance score: 6/10

Unblocking

We regularly put today's top VPNs to the test to see how well, and how reliably, they can access popular streaming platforms and smaller regional services.

Sites like Netflix are constantly trying to prevent VPN access to their networks by blocking IP addresses known to belong to VPNs, so only the best providers can evade these bans by frequently refreshing their IP pools.

With that in mind, we tested PIA with Netflix in a variety of regional choices (UK, US, Canada, Japan, and Australia) to see how it does. It worked, and the same goes for Disney+ and Amazon Prime, as well as regional services such as BBC iPlayer, Channel 4, ITV, 10 Now, and 9Play. No real issues with lag, and no need to change servers, everything just worked, which is a big positive for PIA.

PIA is a solid torrenting VPN. While its speeds aren't totally trailblazing, the important thing to take note of here is that PIA offers port forwarding, setting it apart from the majority of its closest competitors.

Port forwarding allows you allows you to accept incoming connections to your VPN’s IP address, so you can communicate with more peers in a P2P network.

Unblocking score: 10/10

Privacy and security

Private Internet Access has built its reputation on strong privacy and security features, and for the most part, it delivers. Your browsing traffic is secured using well-tested encryption standards such as AES-256 for data protection. It also only uses industry-standard protocols like OpenVPN and WireGuard, which are both well-known as reliable, secure technologies trusted worldwide.

You won’t get all the extra privacy tools that providers like NordVPN and Surfshark provide, but PIA includes all the essential security features a VPN needs. There’s a kill switch on all its apps, which automatically blocks internet traffic if the VPN connection drops, ensuring that your data remains secure at all times. There are no DNS leaks here either. PIA’s own encrypted DNS servers route all of your domain requests, which prevents your DNS queries from being exposed to your ISP or a third party on the network.

PIA is committed to a strict no-logs policy. This has been independently verified by Deloitte in two separate audits, the most recent of which was conducted in April 2024. According to the audit, PIA’s systems are not configured to log user activity, and there is no way to trace online actions back to specific individuals. However, the full report of this audit is only available to PIA customers. While it’s good to see that PIA has undergone independent verification, making these reports publicly accessible, as ExpressVPN does, would bolster trust even further.

Despite providing very strong protection, our testing picked up some areas where PIA could improve. We tried running Mace through a gauntlet of phishing URLs to see which ones it’d block. So, with 100 brand new malicious URLs from anti-phishing experts OpenPhish, PIA managed to block… two of them. We think this is because Mace is pulling from a blocklist of known suspicious links, and most of the URLs we’re testing are fresh threat intelligence. Still, it’s notably weak, far below what we’d expect from a top-tier VPN.

Privacy and security score: 8/10

Track record

Private Internet Access has a strong track record of maintaining user privacy and delivering reliable service over the years. The only black mark against it is the acquisition by Kape Technologies in 2019, which caused some serious concern. Before their pivot to providing VPN brands, Kape’s primary output was browser add-ons which injected adverts and monetized their browsing data. Although consumer trust in PIA plummeted after this revelation, it's done a lot of work to win back that trust with regular no-logs audits that demonstrate it's not following in Kape’s footsteps.

In fact, PIA has dealt with several court cases where it was legally obliged to turn over user information. It responded by asserting it had nothing to turn over, which is pretty impressive. PIA has also demonstrated a commitment to transparency by regularly releasing Transparency Reports, which detail the number of legal requests the company receives and how it handles them.

Track record score: 7/10

Customer support

PIA's customer support has room for improvement. As you might expect, there's a 24/7 live chat channel and email ticketing system, but we found responses could be sluggish across both of these avenues. Naturally, that's not ideal if you have a more pressing problem.

On the other hand, if you prefer doing your own troubleshooting, you'll be glad to learn that PIA has its very own customer forum and knowledgebase. The forums are active and packed with experienced users who are (typically) happy to help squash any issues, and the knowledgebase is well organized and easy to navigate.

The one quibble we have with the knowledgebase, however, is that a lot of the support articles are outdated. The basic information remains solid, but we'd like to see these pages receive an update that adds extra depth and detail.

Customer support score: 7/10

Pricing and plans

Private Internet Access is one of the most budget-friendly VPNs on the market today. In terms of pure value for money, however, it lags behind NordVPN and Surfshark by a heel.

The monthly plan starts at $11.95, which is just a little bit over what you’d expect to pay for a top-tier VPN. Once you start getting into the long-term plans, however, the price drops through the floor. The annual plan only costs $3.33 a month, which is already cheaper than most plans offered by other top VPNs. It gets even better though, as the three-year plan costs as little as $2.03 per month, which also includes three additional months free.

The service includes all core features in its base price, without any hidden costs or paywalled features. The only extra you’d be expected to pay for is the dedicated IP option, which costs another $5 a month. This is understandable, as providing dedicated IPs is inherently expensive for a VPN provider because of the worldwide shortage of IPv4 addresses. Surfshark’s dedicated IPs are a little less costly at $3.75 a month, but if you opt in for a two-year plan PIA’s dedicated IPs drop down to $2.50 making it one of the cheapest around.

PIA also offers a 30-day money-back guarantee, giving you ample time to test the service risk-free.

Pricing and plans score: 9/10

Should you use PIA?

PIA is an excellent VPN for the cost. It might not be as fast as Surfshark, offer as many features as NordVPN, or give you as many locations to connect to as ExpressVPN, but if you need a VPN that absolutely nails all of the core things you need to do and don’t want to spend too much, PIA is perfect. It’s also a VPN you can absolutely trust when it comes to privacy and security, and it’s one of the few providers out there that offers a Linux client that’s just as good as the Windows or MacOS client.

Out of everything that PIA could do better, speeds are at the top of the list. That’s not to say it’s a laggy VPN. It’s still lightyears ahead of most VPNs you could pick, but it’s just outclassed by alternatives like Proton VPN or Surfshark. It’s also starting to lag behind in innovation compared to the likes of NordVPN.

Total score: 79/100

3. Private Internet Access – from $2.03 per month
Packed with features and advanced tools
Private Internet Access (PIA) is a battle-tested provider with its very own built-in ad-blocker—and one that'll handle trackers and malware, too. PIA is jam-packed with customizable features that advanced users will love and unlimited simultaneous connections. So, you can cover all of your gadgets with one plan, and enjoy a 30-day money-back guarantee.View Deal

PIA alternatives

Not sure if PIA is the right fit for you? Here are our top alternatives you can currently pick up, all of which you can test with a 30-day money-back guarantee.

1. NordVPN – from $2.99 per month
The best VPN overall
NordVPN sits at the top of our rankings with a virtually unbeatable spread of features and some of the quickest, most reliable speeds we've ever tested. All of its apps, across platforms, are sleek and clutter-free, and you can even add built-in ad and tracker blocking to your plan. Plus, NordVPN is one of our favorite VPNs for streaming, thanks to its ability to access platforms from all corners of the globe. Interested? See how NordVPN compares to Surfshark with a risk-free 30-day money-back guarantee.View Deal

2. Surfshark – from $1.99 per month
The best cheap VPN (and also the fastest)
Surfshark is a budget-friendly option that doesn't pull punches when it comes to speed, security, or simplicity. It always aces our testing, especially when it comes to unblocking streaming content from all over the world, and its blistering performance means that you won't be slowed to a crawl when checking out HD movies or going about your day-to-day social media scrolling. Plus, with unlimited simultaneous connections to play with, you can protect all of the gadgets in your home with just one plan. Take Surfshark for a test drive today with a 30-day money-back guarantee.View Deal

3. ExpressVPN – from $5.32 per month
The best VPN for beginners
ExpressVPN might not rule at the top of our overall rankings anymore, but it's still our top recommendation to anyone on the hunt for a beginner VPN. Its apps are nice and easy to set up and use, regardless of your skill level, and it's jam-packed with security-boosting tools designed to keep snoopers at bay. While ExpressVPN is on the pricey side, you can sweeten the pot with a nifty 30-day money-back guarantee.View Deal

Frequently asked questionsDoes PIA log user activity?

No, Private Internet Access has a strict no-logs policy, which has been independently verified by Deloitte through multiple audits. This means that PIA does not track or store any data related to your online activities while using the VPN.

Can PIA unblock Netflix and other streaming services?

PIA is more than capable of accessing in-demand streaming platforms – Netflix included. During our testing, we found that PIA had no trouble unblocking content libraries in the US, UK, and Japan. Plus, it works like a charm with other sites, like Prime Video, Disney+, and BBC iPlayer.

Is PIA suitable for torrenting?

Yes, PIA is a stand-out choice for torrenting and P2P activity. All of its servers support P2P traffic and there aren't any bandwidth caps to worry about. Plus, PIA is one of only a handful of reliable services to offer port forwarding.

ExpressVPN is one of the biggest players in the game, and regularly ranks among the best VPN services. It's well known for offering impressive speeds, fantastic unblocking capabilities, and a global server network – but did you know it's also one of the most secure VPNs around?

However, with that impressive security comes a hefty price tag. Monthly costs start at $6.67 if you opt for the one-year plan, and go up to $12.95 if you want a single month of protection.

While its security is unmatched, it's still lagging behind NordVPN and Surfshark when it comes to overall offering. So keep reading to see how Express stacks up in terms of speeds, unblocking capabilities, features, ease of use, and overall value for money.

Features

This isn’t a VPN that comes as part of a suite with other security programs. ExpressVPN is primarily a virtual private network that’s built to do the core VPN work very well, but there are a few extra features tucked away designed to make your life easier too.

Bundled with the VPN, you'll find Express Keys, which is a password manager available for iOS, Android, and Chrome. This uses the same zero-trust encryption that the rest of ExpressVPN’s architecture uses, ensuring you’re the only one with access to your key vault. It’s not quite as customizable as some of the best password managers, but otherwise, Express Keys is a perfectly functional way to share passwords between your devices.

(Image credit: Future)

If you go through the app settings, you'll find an impressive ad blocker – the best among the big-name providers in our tests. You'll also find parental controls if you're looking to install the VPN on your child's devices and stop them from accessing anything they're too young for.

There's even a built-in tracker and malware blocker that operates at a DNS level to prevent viruses and fake websites before they have the chance to strike. It's worth noting that our test showed this feature was having some serious issues with fake websites, but we're working with ExpressVPN to dig deeper and ensure the issue is resolved as soon as possible.

If there's anything you don't want going through the VPN's encrypted tunnel, you'll love the split tunneling feature that lets you pick what does and doesn't get the VPN treatment. I love using it for Android Auto because it saves me from plugging my phone in every time I get in the car.

If that's not enough, there are even dedicated IP addresses on offer, and ExpressVPN is the first and only VPN service to offer a truly anonymous IP allocation system for dedicated IPs. It leverages Amazon's Nitro Enclaves to enable provably anonymous delivery without compromising you if you refund the IP address or VPN altogether.

Features score: 7/10

Server network

With over 148 locations to choose from in 106 countries, ExpressVPN has one of the most comprehensive networks in the industry. It’s particularly strong in Europe, with 57 locations, but also does pretty well in Asia and North America. It also has the most VPN locations in Oceania of any provider on our top five VPN list.

Image 1 of 2

Plenty of servers dotted around Europe make it great for travelers. (Image credit: Future)Image 2 of 2

There's not as much of a server spread around Asia. (Image credit: Future)

There are all the popular locations in the US and Europe, but also some less common spots like Laos, Macau, and Mongolia – which aren’t typically supported by competitors. While it lacks servers in Russia, this is a growing trend among top VPN providers due to privacy concerns and global legislation.

One area of real weakness for ExpressVPN is coverage of the Middle East. At only 4 locations, ExpressVPN is performing below the average quality VPN provider. Everywhere else, though, ExpressVPN is pretty strong.

Server network score: 9/10

Apps

ExpressVPN's fleet of apps is available on every platform. This includes Windows, macOS, iOS, Android, Linux, and smart devices like Amazon Fire TV, routers, and game consoles.

The Windows and Mac apps are virtually identical. So, if you often switch between the two platforms, you won't notice a huge difference in the ExpressVPN environment.

In March 2025, ExpressVPN delivered a huge update to its Linux app, which, most strikingly, finally replaced the command line interface with a full Graphical User Interface (GUI). Although the new Linux app is still in beta testing, it's a huge step up that brings the Linux experience in line with ExpressVPN's other offerings visually and allows Linux users to navigate through the VPN's tools and servers with more ease.

Considering that Proton VPN and Private Internet Access already have fully-fledged Linux GUIs, however, it's fair to say that ExpressVPN is behind the trend here.

We're also glad to see that the new Linux upgrade includes core VPN features, including a kill switch and split tunneling functionality.

ExpressVPN has brilliant apps that are easy to use (Image credit: Future / Express)

On desktop, it’s pretty easy to get started. There’s a small quirk of the install process where you’ll have to enter login credentials you get from the ExpressVPN dashboard instead of your email, but once you’ve found and entered them everything else is business as usual. One-click connect from the home screen enables your VPN, and that’s it.

Switching over to its mobile apps, the interface is just as intuitive and uncluttered, perfect if you need to dive into the app quickly while you’re on the move. The mobile apps also include a “shortcuts” feature that allows you to create quick access to specific apps after connecting to the VPN, further streamlining your use.

ExpressVPN is also available on both its in-house AirCove router and certain Netgear, Linksys, and Asus routers. You will have to flash your router firmware to upgrade to Aircove, which isn’t a difficult task but could potentially brick your router if it goes wrong. I was pleasantly surprised at how much control AirCove gives you over your ExpressVPN connection. The real standout here is Device Groups, which lets you manage completely different VPN settings for groups of devices connected to your router.

Apps score: 8/10

Ease of use

It feels like ExpressVPN’s apps have been built to be particularly user-friendly. The app UI itself is pretty self-explanatory: Click connect to get the nearest server, or choose the location dropdown for more choices. It’s a perfect VPN if you’ve never used one before, whereas some providers like Proton VPN can overwhelm you with options. Because of this, Express finds itself at the top of our best VPN for beginners guide.

Of course, for the more advanced VPN user there are also your VPN protocols and split-tunneling hidden behind a separate menu should you need them. Express has even gone a step further in recent months, letting you further customize your cipher between AES256 and ChaCha20, and setting up NAT heartbeats. I'd only recommend toying with these settings if you know what you're doing – otherwise, you'll increase your battery consumption needlessly.

Ease of use score: 10/10

Speed and performance

In our testing, ExpressVPN proved itself to be able to provide an impressively fast service, with low latencies throughout. While it still may not be the fastest VPN, the quality of the network meant we rarely saw buffering as a result of the VPN when testing with streaming services, but we'll talk more about this later.

How we perform speed tests

(Image credit: Shutterstock)

We have both a UK and US virtual machine with 1GB bandwidth connections each. We use them to test various times during the day and take an average of the speeds we get. You can find out more in our VPN testing methodology.

Testing ExpressVPN's Lightway protocol on our closest server delivered download speeds of 898 Mbps, which is particularly impressive since it was using TCP, the traditionally slower protocol when compared to UDP. This result means ExpressVPN can retain its high performance across a wider number of networks, given TCP's increased compatibility.

Despite this, ExpressVPN continues to be slower in testing than Surfshark and NordVPN, even if the margin-by-which is much reduced since our last round of testing. Connecting to the US from the UK also halved the speeds achieved to 396 Mbps, which is on the lower end of our results, while the likes of Surfshark managed to consistently perform at 950+ Mbps through all hours of the day even when connected over long distances.

OpenVPN results were significantly slower, reaching a high of 160 Mbps throughout testing. Every other of our top five VPN providers posted a better OpenVPN download speed. While 160 Mbps is still certainly enough bandwidth to stream 4K content with ease, it’s also a massive reduction of what we should be able to download.

Take a look at some of our speed test results, mapping download and upload speeds as well as latency, so you can see how much data you can send and how quickly it shoots through the network. Lightway, WireGuard, and NordLynx are all of the same caliber in terms of speed, so we put those together, while OpenVPN is an old protocol that's still used for extreme security.

Speed and performance score: 8/10

Unblocking sites and content

ExpressVPN has set consistently high expectations in unblocking geo-restricted content and it continues to perform here, albeit with a few inconveniences. We test all our VPNs by attempting to access some of the biggest streaming sites, such as Netflix, Disney+, Amazon Prime, iPlayer, 10Play, and a whole bunch more. This includes regional variants so we end up checking Netflix in the UK, Canada, Japan, and Australia as well as the US. ExpressVPN allowed me to stream in each case, but for both the Japanese and Australian variants I had to swap servers to get access.

We also check some more regional sites, such as BBC iPlayer, ITV, Channel 4, 9Now, and 10 Play. Most sites performed fine the first time, but once again I had to shop around to be able to access 10 Play. On the plus side, all of ExpressVPN’s servers are optimized for streaming, so as soon as you find one that works you’ll be in for the best experience possible. If you're ever stuck, just ask ExpressVPN's customer support, they're always quick to give you a server that's sure to work.

Because of this, it's a great VPN for unblocking your favorite content, but it's not quite at the top of our list for the best streaming VPN.

Although the MediaStreamer DNS service ExpressVPN offers isn’t a VPN and doesn’t offer the same privacy benefits, it’s a great way to access content from devices you can’t install a VPN on, such as older smart TVs.

They’re all enabled for P2P too, making ExpressVPN an okay choice for torrenting. The only issue is that ExpressVPN’s servers don’t allow for port forwarding, making it so you won’t be able to accept incoming requests in a P2P service. Essentially, you’ll be getting slower torrenting speeds on ExpressVPN because you can’t connect to some peers in the swarm.

Content, streaming, and torrenting score: 9/10

Privacy and security

ExpressVPN is one of the most well-tested VPNs out there. Even paranoid privacy purists like myself will be impressed by Express’ extensive audit history, which includes several separate audits of its no-logs policy and overall security. Most recently, in May 2024, the results of ExpressVPN’s 18th audit reaffirmed that its TrustedServer technology ensures no data is retained, as all servers run on volatile RAM, meaning every reboot wipes any stored information.

What is TrustedServer technology?

TrustedServer technology is ExpressVPN's approach to ensuring your data remains completely safe. By using RAM-only servers which are reinstalled weekly, there is little damage an attacker could do thanks to the regularity of updates and data wipes being performed. However, if you ever got inside an Express server, you'd net yourself a tidy $1 million bug bounty.

While you’ve got access to both OpenVPN and IKEv2, ExpressVPN also uses its proprietary Lightway protocol, which is built from the ground up as a mobile-first solution with speeds far beyond what OpenVPN can provide. It’s open-source and rigorously audited, so you won’t have to compromise on security to use it. Personally, I think it's a super-safe and speedy replacement for OpenVPN nowadays, and Express is going above and beyond to make it the protocol of the future – partnering with the amazing WolfSSL to give it maximum security.

ExpressVPN uses AES-256 encryption, alongside a hybrid 4096-bit RSA and quantum secure 1000-dimension ML-KEM key exchange and Perfect Forward Secrecy. Even if your data was captured by a third party, ExpressVPN uses encryption so strong that it’d take thousands of years to decode with today’s computing power. Perfect Forward Secrecy guarantees that your encryption keys are rotated regularly, so even if a key is compromised, it won’t affect past or future sessions.

The built-in kill switch is a key security feature, immediately severing your internet connection if the VPN drops to prevent your real IP address from being exposed. ExpressVPN also offers DNS leak protection, ensuring your DNS queries are routed securely through their servers, further protecting your browsing data. Express' team was the first to identify and categorize a type 2 DNS leak, and now protects against needless DNS requests that won't resolve. Just in case anyone's keeping track.

Perhaps my favorite security feature is Shuffle IP, which allocates a random IP address for every site you visit, meaning you don't have a correlation between your online activity, so it's even harder to track your online activities, where a poorly-configured rotating IP would create a pattern of waves, making you stand more. It's a little detail, but one that's indicative of the sheer attention to detail that goes on behind the scenes.

With all that said, I would like to see ExpressVPN improve its malware and phishing protection. This is where it falls behind competitors like Surfshark and NordVPN. To test out ExpressVPN’s anti-phishing protection, we tried to open 294 brand-new malicious URLs from anti-phishing experts OpenPhish.

(Image credit: Future)

Unfortunately, it didn’t work at all for us. We’re currently investigating why our block rate is so low alongside ExpressVPN, but for now, I have to say that ExpressVPN completely failed to block any phishing or malware sites. It’s a pity, especially considering its ad-blocking score sits at the highest of any of our providers at a 90% success rate.

Still, if you want a VPN that is as secure as can be, ExpressVPN is the one I'd stake my life on. The level of ingenuity that goes into securing the VPN itself is unmatched anywhere else in the industry. However, until it improves its supporting antivirus features, you may want one of the best antivirus apps to help boost your protection.

Security score: 10/10

Track record

ExpressVPN has had its fair share of controversies, but none of them are particularly pressing to discuss at the moment. The biggest issue is that ExpressVPN was purchased in 2019 by a VPN brand, Kape Technologies, which has a bit of a reputation problem. Kape previously traded under the name "Crossrider", and gained notoriety for selling potentially unwanted apps that many deemed malware. It's not fair to hold this against Express, especially since Kape has kept a fairly clean record since its rebrand.

Thankfully, ExpressVPN has always been very diligent in scheduling multiple third-party audits to demonstrate and prove its no-logs policy is legitimate. At last count, it's commissioned 18 separate audits of its apps, architecture, and privacy policy. The most recent of these is a privacy audit from KPMG, showing that TrustedServer does what it says on the tin.

(Image credit: ExpressVPN)

Audits are a regular part of ExpressVPN's operations and a testament to its commitment to protecting users. A thoroughly audited no-logs privacy policy is a fantastic indicator of a VPN you can trust.

On June 13, 2025, ExpressVPN was hit with a class action lawsuit accusing the provider of allegedly "illegal" auto-renewal fees. The crux of the case boils down to transparency and clarity - the lawsuit claims that ExpressVPN failed to gather "affirmative consent" from consumers before enrolling them in auto-renewal payment systems. It's too early to tell how the suit will resolve (and it's the same for NordVPN's class action issue), it could spark a wider discussion about auto-renewing plans and, ultimately, a switch to something more granular.

Track record score: 9/10

Customer support

ExpressVPN charges a premium but, we're glad to say, it's justified when it comes to the customer service experience. 24/7 live chat is always available if you run into any roadblocks or have a burning question, and we received responses within ten minutes or so.

When we pivoted to email and reached out to ExpressVPN, the replies landed in our inbox after 12 hours, though you might get a quicker response.

All in all, we were impressed by the friendly, knowledgeable ExpressVPN staff, and their willingness to troubleshoot some of our more technical queries. At no point did we feel brushed off or simply redirected to a bare-bones FAQ page. Ideally, in the future, ExpressVPN will invest in a direct phone line, too, but the live chat is responsive enough to act as a decent replacement.

If you prefer to do your own problem-solving, you'll be glad to learn that ExpressVPN's library of support content is excellent. It boasts an extensive library of guides and tutorials covering everything from installation to protocol and port selection. If we had to pick out a flaw, we'd like to see more content focused on Aircove, but it's not a deal breaker.

Customer support score: 9/10

ExpressVPN cost and pricing plans

Let's address the elephant in the room - ExpressVPN boasts some of the steepest prices in the industry. A single-month subscription comes in at $12.95, and while that's a fairly hefty price to pay, it's still cheaper than Surfshark's basic monthly plan ($15.45).

As with any VPN service, you'll save money by signing up for a longer period and paying up-front, but Express is still the most expensive of our top five. The annual plan only brings the cost of the VPN down to $6.67 per month – which is around double the cheapest subscription rate of NordVPN or Surfshark. It’s still great value for money, but Nord performs better than ExpressVPN for notably less.

There isn’t a free plan for ExpressVPN, but a 30-day money-back guarantee means you'll never risk a penny – so long as you refund your subscription within the period.

Pricing score: 7/10

Should you use ExpressVPN?

If you need a VPN that doesn't pull punches when it comes to safeguarding your online security, or if you need a service that's nice and simple to set up and use, you won't find better than ExpressVPN. The price may deter some potential users, but the overall attention to detail and quality of features more than make up for it.

Overall score: 86/100

Try ExpressVPN – from $6.67 per month
The best VPN for beginners and the most secure
ExpressVPN is an easy-to-use service that takes all the hassle out of protecting your digital privacy. If you need a VPN you can stake your online life on, this is the one we recommend. Although ExpressVPN is undeniably pricey compared to the likes of NordVPN and Surfshark, a 30-day money-back guarantee gives you plenty of time to try before buying.View Deal

ExpressVPN alternatives

Wondering if ExpressVPN is the right choice? Here are our three top alternatives to consider:

1. NordVPN – from $3.09 per month
The best VPN overall
NordVPN is our #1 pick overall and awesome value for money. In addition to a stacked roster of tools and reliably quick speeds, NordVPN works like a charm across all platforms and with all major streaming services. It's a complete package (and much cheaper than ExpressVPN). See how NordVPN stacks up against ExpressVPN with a handy 30-day money-back guarantee.View Deal

2. Surfshark – from $1.99 per month
The best cheap VPN (and also the fastest)
Surfshark's prices might be rock-bottom, but that doesn't mean the overall quality of the service is, too. It's one of the best providers on the market today and the best budget-friendly option in our opinion. In addition to a full-blown privacy suite, Surfshark boasts unbeaten speed testing results, making it a stellar streaming and gaming VPN, too. Interested? See how Surfshark can level up your digital privacy with a 30-day money-back guarantee.View Deal

3. Proton VPN – from $3.59 per month
A great pick for small businesses
Proton VPN is another superb alternative for anyone who puts their online security first. It's a committed advocate of digital rights and, to prove that it walks the walk, comes packed with tools designed to keep your identifiable data out of the hands of snoopers and oppressive regimes. So, if you really want to fly under the radar, it's well worth checking out Proton VPN's 30-day money-back guarantee.View Deal

ExpressVPN FAQsIs ExpressVPN good for streaming?

ExpressVPN is one of our go-to recommendations for streaming. It's able to access sites like Netflix, Prime Video, and BBC iPlayer with no issues. Plus, ExpressVPN lives up to its name with speeds that can handle HD and 4K streaming – so you're not left watching your content buffer endlessly.

ExpressVPN's MediaStreamer feature allows users to access streaming content on devices that don't support VPNs natively – like smart TVs and gaming consoles. During our testing, we found that MediaStreamer effortlessly unblocked every streaming service we threw at it.

Does ExpressVPN keep logs?

No, ExpressVPN does not keep logs. It adheres to a strict no-logs policy and undergoes regular audits by third-party auditing firms. ExpressVPN doesn't store any identifying information about how you use the service while connected to one of its VPN servers.

Can I use ExpressVPN on multiple devices?

Yes. ExpressVPN gives users eight simultaneous connections per subscription – which means you can use the VPN concurrently across eight separate devices. ExpressVPN is also compatible with all major platforms, including Windows, macOS, iOS, Android, Linux, Smart TVs, and even routers.

We test and review VPN services in the context of legal recreational uses. For example:1. Accessing a service from another country (subject to the terms and conditions of that service).2. Protecting your online security and strengthening your online privacy when abroad.We do not support or condone the illegal or malicious use of VPN services. Consuming pirated content that is paid-for is neither endorsed nor approved by Future Publishing.

Dozens of people have died in the Texas Hill Country. Scores of others are missing or unaccounted for. As rescue crews continue to search for victims, those who survived are coping with the loss.

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The venture, privately funded to start, is now run by the University of Arizona. And today, scientists there are quietly plugging away at research they hope will help us all adapt to the Biosphere 1 — that is Earth, and the climate change we are causing to it.

(Image credit: Caitlin O'Hara)

Health Secretary RFK Jr. has said vegetable oils, like canola and soybean, are 'poisoning Americans.' But many researchers say the evidence isn't there. So, what does the science say about seed oils?

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A few days after her sister died, Maureen was on the subway when a stranger asked how she was doing. The conversation that followed is one that she will forever cherish.

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Since the war in Gaza began in October 2023, members of the Park Slope Food co-op have been debating whether to ban Israeli goods from the shelves.

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There could be about a million 'orphan' oil and gas wells across the U.S. As they age, they can leak greenhouse gases or unhealthy chemicals.

(Image credit: September Dawn Bottoms for NPR)

The administration keeps shifting its plans when it comes to trade negotiations. The latest expectation is that most countries will receive new tariff rates this week that would go into effect on Aug. 1.

(Image credit: Brendan Smialowski)

• Dull office design is now a reason to resign, not just a minor complaint
• Mental health issues are being linked to poor visual and ergonomic workspace conditions
• Remote work offers freedom, but bad tech setups kill creativity and focus fast

The modern workplace is undergoing a silent crisis which isn’t solely about productivity, but also the mental well-being of employees, new research has warned - and it could be due to boring office design.

The latest Art of Productivity report from Kinly has found uninspiring and dull workplaces are not just hurting morale, but also making employees question their long-term futures with employers.

Among UK workers aged 24 to 35, nearly half (46%) said they would consider leaving their jobs due to unattractive or poorly designed office spaces - and more worryingly, 21% said such environments are actively harming their mental health.

Mental health takes a backseat to design flaws

This growing concern is prompting a new wave of collaboration between AV and HR departments, the report found, with over two-thirds (69%) of AV teams now working closely with HR to support employee well-being through the smarter use of technology.

Over half of businesses surveyed already use digital signage and visual tools to improve the day-to-day office experience, showing a shift in how workplaces are being designed and managed.

Rather than relying on generic perks or policy changes, companies are turning to creative AV-driven design strategies.

Tom Martin, CEO at Kinly, noted, “office design is no longer just an aesthetic choice, it’s a strategic one,” stressing modern office environments should empower and inspire.

“The office has become a second-choice experience for many employees, but implementing technology creatively can and will make a difference,” he said.

This view is shared by visual artist Ben Sheppee, who warns that remote work, while flexible, can stifle creativity if not properly supported.

“It’s vital that businesses provide the technology to help ideas flow freely, no matter where their teams are.”

These solutions are not just about visual appeal; they focus on inclusivity, with 31% of enterprises actively using AV to support neurodiverse staff.

Sensory-friendly features and accessibility-focused tools are becoming part of the broader toolkit for creating healthier workspaces.

Also, 71% of AV professionals believe these technologies play an essential role in maintaining a sense of community across hybrid work environments.

That said, digital displays and emotion-sensitive design may offer novelty, but their long-term impact remains uncertain.

Some people argue that no amount of immersive AV can substitute for ergonomic essentials such as standing desks.

Many believe workspace tools like one of the best office chairs or best office desks are fundamentals that directly affect comfort or focus, and these should be the priority.

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• An Xbox executive suggested that laid-off employees use AI for emotional support and career guidance
• The suggestion sparked backlash and led the executive to delete their LinkedIn post
• Microsoft has laid off 9,000 employees in recent months while investing heavily in AI.

Microsoft has been hyping up its AI ambitions for the last several years, but one executive's pitch about the power of AI to former employees who were recently let go has landed with an awkward thud.

Amid the largest round of layoffs in over two years, about 9,000 people, Matt Turnbull, Executive Producer at Xbox Game Studios Publishing, suggested that AI chatbots could help those affected process their grief, craft resumes, and rebuild their confidence.

The gesture was meant for support, but it left many game developers feeling outraged.

Turnbull took his possibly well-meaning but definitely poorly phrased and timed message to LinkedIn. He shared ideas for prompts to give an AI chatbot that he claimed might help laid-off colleagues navigate career uncertainty and emotional turbulence.

The backlash was swift and angry, leading him to delete the post, but you can still read it thanks to Brandon Sheffield's Bluesky post below.

Matt Turnbull, Executive Producer at Xbox Game Studios Publishing - after the Microsoft layoffs - suggesting on Linkedin that may maybe people who have been let go should turn to AI for help. He seriously thought posting this would be a good idea.

— @brandon.insertcredit.com (@brandon.insertcredit.com.bsky.social) 2025-07-07T07:54:06.534Z

Turnbull urged colleagues to lean on AI to reduce the “emotional and cognitive load” of job loss in his post, along with the prompt ideas for 30-day recovery plans and LinkedIn messages. Probably the most eyebrow-raising suggestion was suggesting a prompt to help reframe impostor syndrome after being laid off.

“No AI tool is a replacement for your voice or lived experience," Turnbull wrote. "But in times when mental energy is scarce, these tools can help you get unstuck faster, calmer, and with more clarity.”

Even the most charitable interpretation of his post can't overlook just how condescending and poorly timed the advice is. And angry game developers flooded the comments, likely leading to the deletion of the post.

To put it mildly, they don't agree that being laid off is an emotional puzzle best solved with an algorithm. Instead, perhaps a human might understand the career and life upheaval it represents, and how that requires human compassion, support networks, and tangible help, like, say, an introduction to someone who can help you get a new job.

AI therapy

This incident is even worse in the context of Microsoft spending billions building AI infrastructure while dramatically shrinking its gaming teams. Urging laid-off developers to lean on AI right after losing their jobs is more than hypocritical; it's telling people to use the very technology that may have caused their job loss.

To be scrupulously and overly fair to Turnbull, using AI could help with some mental health concerns and might be useful in improving a resume or preparing for a job interview. Making AI part of outplacement services isn't a horrible idea. It could boost the internal coaching and career-transition arm Microsoft offers already, adding to the recruiters, résumé workshops, and counselling it offers. But it can't and shouldn't replace those human services. And having one of the people who let you go tell you to use AI to find a new job is the opposite of supportive. It's just an insult on top of injury.

Microsoft’s dual approach of laying people off and doubling down on AI infrastructure is a test of its company culture as much as its technical ability. Will we see a new standard where layoffs come with AI prompt packages instead of counseling and severance? If the message is, “Feel free to use chatbots to help you after we fire you,” expect plenty more outrageous, tone-deaf nonsense from executives.

Perhaps they should ask those chatbots how to interact with human beings without angering them, since it's a lesson they haven't learned well.

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Data centers are the backbone of the digital age; however, many are stuck in the past. Legacy facilities, which were built for a different era, are now struggling under the weight of modern computing demands. With ageing infrastructure, poor energy performance and rising operational costs, these outdated environments are quickly becoming a liability in a world that demands speed, scalability and sustainability.

In light of this, forward-thinking organizations are taking action and migrating their core applications from traditional on-premise infrastructure to the cloud. Such a move achieves modernization of a bank’s IT environment whilst also positioning it to be more agile and cost-efficient when it comes to customer-centric innovation in an ever-evolving digital economy.

Despite this, transforming legacy data centers is not the undemanding cure-all that banks and other financial organizations might be vying for, or even economically viable for that matter. For some, the path forward means shutting down outdated facilities altogether. For example, Singaporean telco Singtel announced last year the closure of five of its legacy data centers in Singapore as part of its plans to pivot towards sustainable, AI-focused facilities, reflecting a wider shift to a more measured and strategic approach to IT infrastructure investment.

The growing need for data agility and cloud-native platforms

Organizations are therefore under growing pressure to respond at speed, often forced to relocate critical data with little notice when closures or capacity shifts occur. It's a logistical challenge, but one that underscores a broader truth, which is that data agility is no longer optional. Rather, it has become a critical need for financial organizations to be able to access, process and act on data, especially in an era where the priorities for technology in an organization can shift overnight.

With ESG standards now central to the tech industry’s agenda, traditional data centers that overheat, guzzle energy and leave a heavy environmental footprint are increasingly out of step with where the sector is headed. But the challenges go far beyond sustainability. Legacy infrastructures create operational drag given the fragmented systems, inconsistent data quality and rigid architectures that hinder fast, informed decision-making.

Cloud-native models provide real-time insights and the ability to scale on demand, which in itself stands as a sharp contrast to outdated data infrastructures that require significant upfront investment based on predicted needs. This often leaves businesses stuck with inflexible systems and delays whilst waiting for hardware. Security is another growing concern.

Whilst cloud providers constantly update and strengthen their defenses, many on-premises teams struggle to keep up. Add to that the rising pressure of data sovereignty regulations and escalating energy costs, and the need to modernize becomes not just compelling, but critical.

A smart migration starts with a clear strategy

Given its elastic scalability, precise cost controls and robust, built-in security, it is certainly no surprise that many organizations are turning to the cloud. However, whilst the benefits are clear, the journey isn’t instantaneous. Successful cloud adoption requires a well-thought-out roadmap. The first step is crafting a strategy that’s tightly aligned with business objectives.

This translates to assessing workloads based on their impact, prioritizing mission-critical applications and selecting the right deployment model, whether it is public, private, or a combination of the two. Multicloud is increasingly gaining traction as it helps avoid vendor lock-in and gives businesses the freedom to leverage the unique strengths of different providers.

But moving to the cloud must be done with precision, especially in complex, legacy-heavy environments such as those that can be found in traditional banks. A rushed migration can have the opposite effect of what financial organizations may hope for when undertaking mass data migration to cloud-native platforms.

Cloud adoption affects multiple parts, if not every part of the business, be it applications and data architectures or operating models and governance frameworks. Missteps in timing or execution can lead to budgets being stretched too tight, unplanned downtimes and costly inefficiencies. Mitigating this risk requires financial organizations to approach migration as a deliberate, end-to-end transformation that reshapes how banks operate, innovate and ultimately deliver value to their customers, instead of a quick fix or a reactive measure.

At the same time, integration of robust governance at every stage of the journey is critical, with security, compliance and data protection ensured from the very outset. With cloud environments demanding continuous optimization, it is a key consideration that the work does not stop at the point of migration. Performance and cost efficiency must be reviewed regularly to ensure systems are running as expected and delivering value.

Recent advances with generative AI and AI tools can also help to accelerate the migration from on-premises legacy data centers to cloud environments by automating discovery, dependency mapping and workload classification. These tools analyze infrastructure and application behavior to identify optimal cloud targets and architectures. AI coding products also assist in refactoring legacy code, creation of testing and documentation, predicting migration risks, and simulating performance in the cloud, reducing migration time and enhancing planning accuracy.

The symptoms of ageing infrastructure in banking

This imperative for cloud migration is especially acute in the banking sector, where traditional institutions are locked in a race against digital-first challengers that can deploy new features in a matter of weeks, whilst legacy banks remain reliant on ageing mainframes. The cost of inaction is no longer hypothetical.

Earlier this year, more than 1.2 million UK customers were hit by banking disruptions on payday, marking a critical moment for individuals and businesses alike. Major high-street banks reported service failures ranging from login delays to hours-long customer service waits.

These outages weren’t isolated incidents, but symptoms of deeper systemic fragility tied to ageing IT systems. In contrast, cloud-native organizations are built for resilience, scalability and real-time responsiveness, which are qualities that legacy setups struggle to emulate.

These failures were not just unfortunate, but predictable and more importantly, preventable, further highlighting the point that embracing cloud-native infrastructure is no longer a long-term goal, rather an urgent priority for maintaining customer trust and securing future competitiveness for incumbent banks.

Data agility as a means of being future-ready

Ultimately, data agility is the engine of faster decision-making, operational flexibility and innovation, whilst cloud-native platforms make that agility possible. By using a fully cloud-native core, financial institutions can sidestep the constraints of traditional infrastructure allowing them to focus squarely on customer needs and accelerate time to market in ways that legacy banks simply would not be able to through traditional channels.

Achieving these results requires organizations to invest not just in modern cloud platforms, but in a data-driven culture that treats information as a strategic asset. Real-time data streaming paves the way to immediate insights, rather than lagging by hours or days. And as market demands continue to evolve, success depends on ongoing integration and innovation.

Cloud transformation isn’t a one-off milestone; it’s a continuous journey of aligning strategy, technology and execution to stay ahead of what’s next.

We've listed the best cloud storage.

This article was produced as part of TechRadarPro's Expert Insights channel where we feature the best and brightest minds in the technology industry today. The views expressed here are those of the author and are not necessarily those of TechRadarPro or Future plc. If you are interested in contributing find out more here: https://www.techradar.com/news/submit-your-story-to-techradar-pro

Akaso 360: two-minute review

The Akaso 360 is the first 360-degree camera from Akaso, a company best known for its budget-friendly action cameras. And the Akaso 360 follows in that tradition, costing far less than competitors like the Insta360 X5 and GoPro Max.

Like those rivals, it’s a dual-sensor camera that shoots simultaneously on two ultra-wide lenses, automatically stitching together the images captured into a single 360-degree photo or video. These 360 images can be edited and reframed using the Akaso 360 mobile or desktop apps, before being exported for sharing or use elsewhere.

The camera can shoot stabilized 5.7K video at up to 30fps (allowing for a reframed video to be exported at up to 4K resolution), or in 4K at up to 60fps (supporting export of videos at up to 2.5K resolution), as well as still photos in JPEG and/or DNG RAW format at either 72MP or 18MP resolution.

(Image credit: Future | Sam Kieldsen)

In addition to regular 360 videos and photos, the camera offers a few special capture modes including time lapse video (where intervals can be set from one to 60 seconds), loop recording video (supporting loop durations of up to 30 minutes), bracketed HDR photos and TimeFusion, a fun mode that allows you to shoot a still from one camera then the other, before merging the two into a single image. Using it, I was able to easily create a photo in which I appeared in two different locations at once.

I’d describe the Akaso 360’s image quality as adequate rather than excellent. During my tests, if I shot videos and photos in bright sunshine I got pretty sharp and color-rich results, but at anything less than that (even on a slightly cloudy day) the camera’s 1/2-inch sensors struggled to prevent noise from creeping into the images and degrading detail. Viewing the resulting videos on my phone screen, they looked pretty decent – but on my computer’s larger screen the noise was very noticeable.

The Insta360 X5 and Insta360 X4, two other 360 cameras I’ve tested fairly recently, far surpass what the Akaso 360 is capable of, image quality-wise – but they’re also far more expensive. For a camera in its price range, I think its performance is definitely acceptable, and its built-in quality-of-life features such as video stitching and selfie stick removal work very well.

The mobile and desktop editing apps are simple but intuitive to use, and once you’ve imported the videos from the camera to either a phone or computer, trimming and reframing them using either AI-assisted subject tracking or manually added keyframes is a fast and easy process. There are basic image adjustment settings here too, but for the purposes of the sample videos embedded here I left things untouched to give an accurate representation of what you can expect straight out of the camera.

Videos and photos are stored on a microSD card, with capacities up to 512GB supported; card speeds must be UHS-I V30, UHS-I Class 3 (US) or above. I’ll say from my own experience that the camera could benefit from a faster wireless connection. Some of the file sizes of these 360 videos are very large, and transferring them via standard Wi-Fi with a maximum speed of around 12MB per second can take a long time.

The camera also features a built-in stereo microphone, which works well enough indoors or in calm conditions. Like most unmuffled camera mics, it picks up wind noise outdoors very easily, so can’t really be relied on blustery days, or for fast action such as biking.

Speaking of the weather, one thing potential buyers would do well to note about the Akaso 360 is that, unlike the Insta360 X5 or GoPro Max, it isn’t rated as waterproof, dustproof or ruggedized. Akaso call it “splash-resistant”, and I used it during a light rain shower with no ill effects aside from some droplets on the lens appearing in shot; dunking it fully underwater certainly wouldn’t be advisable, however. There’s also no easy solution to fixing scratched or broken lenses, unlike the X5’s user-replaceable glass.

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The battery and a microSD card (not supplied) are both inserted here. (Image credit: Future | Sam Kieldsen)Image 4 of 6

You get at least two of these batteries with your Akaso 360 camera. (Image credit: Future | Sam Kieldsen)Image 5 of 6

The Akaso 360 comes with a soft storage pouch to keep it safe between uses. (Image credit: Future | Sam Kieldsen)Image 6 of 6

The Akaso 360 alongside the Insta360 X5, our current top-rated 360 camera. (Image credit: Future | Sam Kieldsen)

That being said, I found the Akaso 360’s general design, controls and handling to be fine, aside from one niggle: the touchscreen all-too stubbornly resisted my swipes and taps, which sometimes made for an annoying experience when trying to change video settings and the like. The physical buttons, screen size and clarity and the camera’s compact size and low weight are all impressive, and its candy bar shape (very much like a slightly smaller Insta360 X5) is perfectly pocketable.

Battery life is also acceptable, with my stress testing allowing for around 50 minutes of 5.7K 30fps video to be recorded using a fully charged battery – just a little shy of the 60 minutes claimed by Akaso. Reassuringly, while the camera got very warm during this test (it was a hot summer’s day and the ambient temperature in my home office was toasty), it never overheated to the point where it stopped recording and shut itself down to cool off.

The Akaso 360 mounted on a selfie stick and mini tripod. (Image credit: Future | Sam Kieldsen)Akaso 360 specsAkaso 360 specs

Type:

360 camera

Sensor:

1/2-inch x 2

Focal length:

7.6mm

Max aperture:

f/2.25

Dimensions:

46.9 x 109.8 x 30.8mm

Weight:

6.3oz / 180g

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(Image credit: Future | Sam Kieldsen)Image 3 of 3

(Image credit: Future | Sam Kieldsen)Akaso 360: price and availability

• Launched worldwide on 7 July 2025
• Standard Combo costs $199.99 / £199.99 / AUS329.99
• Creator Combo also available for $249.99 / £249.99 / AU$399.99

Launched on 7 July 2025, the Akaso 360 is available to buy in two bundles: the Standard Combo and Creator Combo. It's available at Amazon US and Amazon UK, or directly from the Akaso store.

The Standard Combo (which I was sent for the purposes of this review) costs $199.99 / £199.99 / AUS329.99 and features the camera, a protective pouch, two batteries, one USB-C cable, one lens cleaning cloth and a quick-start guide. The Creator Combo costs $249.99 / £249.99 / AU$399.99 and comes with all of the above plus a further two batteries, a battery charging case and a 120cm selfie stick.

This is a lot cheaper than the current competition. The GoPro Max costs from $349.99 / £349.99 / AU$599.95 while the Insta360 X5 costs from $549.99 / £519.99 / AU$929.99. Even if you go back to last year’s Insta360 X4, it’s at least $349.99 / £425.99 / $632.99, so Akaso has a really compelling selling point compared to its main rivals.

Should I buy the Akaso 360?Buy it if...

You want the best affordable 360 camera
With Insta360 and GoPro’s current 360 cameras costing a lot more, the Akaso 360 represents a fantastic alternative for those on a tighter budget.

You want a simple 360 camera
The Akaso 360 does its main jobs well, stitching together videos seamlessly and removing selfie sticks from its footage. It’s not packed with advanced features but it’s a reliable performer.

Don't buy it if...

You need a rugged 360 camera
It’s not waterproof, dustproof or shockproof, so the Akaso 360 isn’t the best camera for documenting your wet and/or wild outdoors adventures.

You want the best 360 image quality
The Akaso 360’s footage is decent but falls down in low light. For truly excellent 360 video in all conditions, we’d recommend the Insta360 X5, which has large sensors and effective noise reduction processing.

Also consider Insta360 X3

While it’s no longer listed as a current model on Insta360’s website, this 2023-released 360 camera is still on sale in plenty of places – and for less than ever. While it lacks some of the advanced features of newer models, it’s capable of great-looking, simple-to-capture 360 videos, and unlike the Akaso 360 supports Active HDR to temper blown-out highlights and increase shadow detail.

Read our in-depth Insta360 X3 review

GoPro Max (2025)

We’re still waiting for a real GoPro Max 2, but this recently refreshed edition cuts GoPro’s original 360 camera’s price while making some modest updates to its hardware in the form of improved battery life and more mounting options. While GoPro has ceded ground to Insta360 at the higher end of the 360 market, this mid-range 360 camera still has plenty to offer.

How I tested the Insta360 X5

• Tested for several days, full production model running release firmware
• Camera mounted on invisible selfie stick
• Recorded videos on foot and bicycle

I was sent a sample of the Akaso 360 ahead of its release, giving me a week or so to test the camera (running the latest firmware I could download) ahead of its launch. I was able to capture videos and photos indoors at home, plus outside both on foot (for vlog-style content) and on my bike (for more action-type stuff). I edited footage using Akaso's own apps, using both the mobile app and the MacOS desktop app to put together the sample videos you see above.

• First reviewed July 2025

• Akaso 360 price starts at $199.99 / £199.99 / AUS329.99 – a record low for 360 cameras
• It was launched worldwide on July 7, 2025
• Prime Day deals for rival models crash the party

Insta360 may have cornered the 360 camera market in recent times, but it's under threat from a rumored DJI Osmo 360 and now a surprise entry to the market, the new Akaso 360.

Akaso is a proven alternative to leading action camera brands such as GoPro, Insta360 and DJI, with an impressive lineup of low-cost models. Now it has entered the 360 camera space with the Akaso 360, and it's super impressive for the money – check out our in-depth Akaso 360 review.

The all-new 360 camera shoots crisp 5.7K video with total 360 degree coverage through its twin lenses, complete with the software smarts we've come to expect from the best 360 cameras, such as seamless stitching and selfie stick removal.

Perhaps what's most impressive, though, is the price point at which the Akaso 360 enters the market – it's so much cheaper than any other current model.

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(Image credit: Akaso)Lowering the bar for 360 camera prices, but is the Akaso 360 the best value?

The launch price for the Akaso 360 starts at just $199.99 / £199.99 / AUS329.99 for the Standard Combo, or $249.99 / £249.99 / AU$399.99 for the Creator Combo, which adds two additional batteries, a battery charging case and a 120cm selfie stick. It's available at Amazon US and Amazon UK, or directly from the Akaso store.

For price, no other 360 camera comes close – the Insta360 X5 is well over double, while the GoPro Max (2025) is around $150 / £150 / AU$200 more (and that's following a new price point from the original Max model from 2019, which was a similar price to the X5).

But just because the Akaso 360 is the cheapest model available, should you get it?

The comparison between the Akaso 360 and Insta360 X5 is hardly fair – the latter is the best 360 camera on the market, and it beats Akaso's model in almost every respect, including its 8K video and low light image quality.

The X5's twin lenses can be swapped out in case of damage too, with cheap replacement lenses available. In the long run, this feature alone could make it better value than any other 360 camera. After all, break a lens while recording with any other model, which is a likely eventuality for filming outdoor pursuits, and the whole camera needs a pricey repair or replacing. Not so with the X5.

For features and performance, however, I think the older Insta360 X3 is the closest Akaso 360 rival.

It doesn't help Akaso's cause that it unveiled its first 360 camera during Prime Day week, at a time when there are huge price cuts for the X3. You can get the Insta360 X3 for $249.99 at Amazon US (original price $449.99), or £259.99 at Amazon UK (original price £459.99) or at the Insta360 store for the same price, with other bundles available.

The X3 is still a little pricier, then, but I think it has the edge over the Akaso 360 in two ways. First, it's waterproof up to 33ft / 10m, while Akaso's model is not, and second, the X3 also shoots HDR video.

If your wallet stretches that little bit further, the X3 deal is superb value. Otherwise, the cameras are pretty similar, and if the two points above don't put you off Akaso's new model, then a full-price Akaso 360 is still excellent value. It's a super impressive 360 camera for the money.

You might also like

• Don’t buy a 360 camera – the new DJI Osmo 360 just leaked again, and it’s expected to launch imminently
• Insta360 X5 vs Insta360 X4: which 8K 360-degree action camera is best for you?
• Best 360 camera 2025: our top rated choices for capturing every angle

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